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The dining room at CENTRE ST, with warm timber floors and natural light

Available Positions

Director of Venue Operations & Production

Job Description

Seeking a senior-level, highly organized, and entrepreneurial professional to lead operations, sales, production, and client experience across two event venues encompassing three distinct event spaces in downtown Manhattan.

The primary responsibility is to develop, refine, and manage efficient systems and workflows that allow the venues to operate seamlessly, deliver exceptional client experiences, and grow revenue. This is a senior leadership position requiring independent decision-making, strong business acumen, and ownership of overall venue performance.

Key Responsibilities

  • Venue Operations: Oversee daily operations across all three spaces, including staffing, scheduling, vendors, maintenance, logistics, budgeting, and cost management.

  • Event Production: Oversee events from initial inquiry through execution, ensuring smooth coordination, exceptional results, and consistent quality.

  • Sales & Marketing: Drive bookings and revenue, manage inquiries and proposals, improve conversion, and oversee marketing initiatives.

  • Client Experience: Maintain excellent client relationships and consistently high standards of hospitality and service.

  • Business Development: Cultivate relationships with brands, agencies, event planners, and other partners to generate new business.

  • Systems & Management: Establish and refine operational procedures, booking workflows, team responsibilities, and reporting systems to improve efficiency and scalability.

  • Financial Performance: Monitor revenue, expenses, profitability, and key performance indicators across all three spaces.

  • Leadership: Recruit, train, and manage staff and contractors, delegate responsibilities effectively, and take ownership of day-to-day business performance.

Qualifications

  • 5–10+ years of relevant experience in hospitality, event production, venue management, or a related field, including significant senior-level leadership experience.

  • Demonstrated success managing teams, operations, budgets, and multiple concurrent events.

  • Strong leadership, organizational, financial, and commercial skills.

  • Proven ability to build systems, streamline workflows, and operate independently.

  • Entrepreneurial mindset, excellent judgment, and a proactive, solutions-oriented approach.

  • Established relationships within the NYC hospitality, events, and creative industries are a plus.

Compensation

Competitive, commensurate with experience.

Objective

Refine operational systems to create a streamlined, profitable, and scalable business that consistently delivers outstanding events with minimal day-to-day oversight.

Our spaces

CENTRE ST - Private Dining Room
224 Centre St, 6th Floor, New York, NY 10013

LEE'S - Private Dining Room
175 Canal St, 2nd Floor, New York, NY 10013

LEE'S - Upstairs Private Bar Room
173 Canal St, 3rd Floor, New York, NY 10013

APPLY HERE